Terms and conditions - Art of herbs

CONTACT INFORMATION:

FAVN, Herb Processing Company, Adamiceva 51, 1290 Grosuplje, Slovenija, Europe
TELEPHONE: 00 386 1 43 63 188
FAX: 00 386 1 43 63 189
WEBSITE: www.favn.si
EMAIL: info@favn.si
IBAN SI56 0310 8100 0611 744 SKB d.d., BIC: SKBASI2X

WITHDRAWAL FROM PURCHASE

According to law in Slovenija (article 43):
Customer has the right to inform FAVN Company in 14 days after receiving the goods that she/he is withdrawing from purchase, without having to name the cause. The notice will be considered to be on time when the goods have been shipped in appointed time. The customer will have to cover the cost of returning the goods. The goods must be returned in 30 days after the withdrawal notice. The customer has no withdrawal right when clearly stated.

INFORMATION ABOUT favn.si

Favn.si reserves the right to change any content information, general conditions as well as online store conditions. Errors are possible and FAVN reserves the right not to be responsible for any except product-defects.

RETURNING AND EXCHANGING AN ITEM

If you have received a product that does not suit you, return immediately with enclosed original receipt. The customer will need to cover the cost of returning. FAVN will cover the exchange cost. If change is not possible, FAVN will give you your money back. The product can be exchanged at FAVN shop in Grosuplje, Slovenija.

DELIVERY

All orders made by 13.00 on workdays will be sent out the same day. On Saturdays, Sundays and holidays FAVN is closed. Purchase made on days FAVN is closed will be processed on the first working day. The goods will be sent by GLS or Pošta Slovenije. If you prefer paying in advance by bank transfer or Paypal the shipment cost is 2 EUR. If 2 or more products are sent in one package, packing and delivery cost is only charged once.

INFORMATION ABOUT PRICES

All prices are in EUR and include 22 % or 9.5 % (Food Supplements) tax. Prices may vary but are guaranteed on day of purchase.

PURCHASE VALIDATION

By confirming the purchase the customer has agreed to FAVN conditions.

DATA CONFIDENTIALITY

FAVN d.o.o. will need some of your personal data to complete the purchase. All the information obtained will be kept secret. The contract of purchase (receipt) will be safely archived at FAVN and only available to the customer and FAVN.

PRODUCTS AND PURCHASE

All FAVN products can be found at www.favn.si. Follow the instructions and select a product on the left. To buy a product, click buy to add it to your basket. You can buy an unlimited number of items. When you finish shopping please fill in all the additional information needed and check everything once again before sending, including the final price and the general conditions. Once again the final subtotal will appear and if you agree to the conditions, press to send the order.
In case you decide to erase your order, click on X. Tocheck your order, click on the basket and correct your order. You can always contact us for assistance.
+386 1 43 63 188
info@favn.si
Products can be ordered by telephone on workdays, Monday – Friday from 8.30 -until 16.00 Slovenija time.

OUR SHOP IN GROSUPLJE

You can buy all our products at our shop in Grosuplje, Adamičeva 51, Slovenia (MAP)